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Canad Inns Destination Centre Fort Garry

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We are seeking a passionate and experienced Floor Manager to oversee our dining operations. The ideal candidate will ensure exceptional service, manage staff, and maintain high standards of food quality and presentation.
Responsibilities:
  • Recruit, train, schedule, and assign staff to ensure efficient and courteous service.
  • Manage labor costs and optimize staff performance.
  • Ensure revenue targets for beverage sales are achieved by tracking average spend per cover and implementing sales incentives.
  • Monitor and maintain cleanliness, sanitation, and organization of dining areas.
  • Collaborate with the kitchen team to ensure timely and accurate food delivery.
  • Handle guest inquiries, complaints, and special requests with professionalism and tact.
  • Ensure customer service excellence and create exceptional guest experiences.
  • Set up room/seating according to nightly theatre attendance, accommodating meal and dietary restrictions.
  • Manage inventory, order supplies, and control costs to meet budgetary goals.
  • Ensure compliance with health and safety regulations.
  • Assist in planning and executing special events and themed dinners.
Qualifications:
  • Proven experience as a Food Services Manager, Floor Supervisor, or similar role in a high-volume restaurant or hospitality environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of food safety and sanitation standards.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Passion for delivering exceptional guest service.
Our benefits to support your success:
  • Continued education assistance, “Scholarships”.
  • Participation in the Employee Canadvantage Rewards Program.
  • Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.
  • Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.
  • Employee Referral Program.
  • Career Growth Opportunities.
Please note that the application deadline is September 5th.
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