JOIN OUR TEAM |
We are seeking a passionate and experienced Floor Manager to oversee our dining operations. The ideal candidate will ensure exceptional service, manage staff, and maintain high standards of food quality and presentation. |
Responsibilities: |
- Recruit, train, schedule, and assign staff to ensure efficient and courteous service.
- Manage labor costs and optimize staff performance.
- Ensure revenue targets for beverage sales are achieved by tracking average spend per cover and implementing sales incentives.
- Monitor and maintain cleanliness, sanitation, and organization of dining areas.
- Collaborate with the kitchen team to ensure timely and accurate food delivery.
- Handle guest inquiries, complaints, and special requests with professionalism and tact.
- Ensure customer service excellence and create exceptional guest experiences.
- Set up room/seating according to nightly theatre attendance, accommodating meal and dietary restrictions.
- Manage inventory, order supplies, and control costs to meet budgetary goals.
- Ensure compliance with health and safety regulations.
- Assist in planning and executing special events and themed dinners.
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Qualifications: |
- Proven experience as a Food Services Manager, Floor Supervisor, or similar role in a high-volume restaurant or hospitality environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety and sanitation standards.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Passion for delivering exceptional guest service.
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Our benefits to support your success: |
- Continued education assistance, “Scholarships”.
- Participation in the Employee Canadvantage Rewards Program.
- Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.
- Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.
- Employee Referral Program.
- Career Growth Opportunities.
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Please note that the application deadline is September 5th. |